Warranty Policy

 14  Days change your mind  Money Back,   1 Year Fault  Warranty, 100% Secure Shopping Guarantee!

Unless otherwise specified, we warrant our products for 1 year from the date of original purchase under normal, non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.

A replacement or refund will be arranged for all defective products returned, subject to verification of defect.

all Returned products presumed faulty from the Buyer must be verified & Checked  by ourselves to confirm this is a True Fact

Buyers will  only be reimbursed for return post costs if we find the item to be faulty once Tested by our Team on its return

 

please email us with warranty defects.     sales@batteryshopsussex.co.uk

Payment and Shipping

We currently only accept payment through PayPal.

Note: No need to register a Paypal account. Paypal accepts credit card directly now! Free, secure and it protects buyers. Click to see the instruction: Credit Card via PayPal

When is my payment charged?

Your payment is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, where items are to be shipped out by the end of the following business day.

Can I cancel an order?

Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you.
If you have any difficulties, please feel free to reach us by clicking the ‘Contact Us’ button on the website. We will get back to you shortly.

Are credit card transactions safe?

Absolutely! In fact, it’s statistically safer to use your credit card over the Internet than in a restaurant or department store. Payments are gone through Paypal or WorldPay servers, which use Secure Sockets Layer (SSL), an encryption technology that works with Firefox, Netscape Navigator, Microsoft Internet Explorer, and AOL’s browser, so that customer’s personal information can be protected.

Shipping

Standard Shipping is free with all products usually takes 1 – 2 days delivery

We believe it is our responsibility to provide efficient, caring customer service. We usually process orders within 48 hours excluding weekends and holidays.

Most of the items we carry are in stock and will be shipped on the same day you place your order excluding weekends and holidays.

The standard shipping method is Royal Mail. Your order will be delivered to the shipping address within 1 to 5 business days after being shipped out . If you need other more fast delivery modes, such as Express Delivery, Please email us The shipping fee will be added based on weight and size of the goods.

Data Policy

Purposes of the Processing

We only process personal data from the input fields in order to process establishing contact. The interest in processing data is also necessary and applicable in cases where contact is established via e-mail.

The other processed personal information which is processed when the form is sent is there to prevent the contact forms from being misused and to guarantee safety in our information technology systems.

Duration of Storage

Information is deleted as soon as it is no longer necessary for achieveing the purpose of its collection. For personal data from input fields of the contact forms and those forms which have been sent via e-mail, this is then the case when the respective conversation with the user ends. The conversation is then only ended when it is clear from the circumstances that the data subject has conclusively resolved.

The additional personal data acquired in the sending process will be deleted after a period of seven days at the latest.

We hereby inform you that we may collect, process and use personal data, in so far as necessary, through electronic data processing (EDP) for the purpose of establishing, modifying the content of or changing the purchase contract (contract of sale).

The fulfilment of the contract of sale, of which you as a customer are one of the contracting parties, represents permission at the level of European law for us to process your personal data (Art. 6 para. 1 lit. b DS-GMO).

 

Terms and Conditions

The following terms and conditions apply to all transactions made through this website. Please read the following terms and conditions carefully before accessing or purchasing in this website as no other terms apply. By using or accessing this website, you acknowledge that you have read and agree to these terms.

  Disclaimer and Limitation of Liability to the Website

Our website and the materials herein are provided as they are. We make no representations or warranties, either expressed or implied, of any kind with respect to our website, our operations, contents, information and materials. We expressly disclaim all warranties, expressed or implied, of any kind with respect to the website or its use, including but not limited to the merchantability and fitness for any particular purpose. Your agree that our website, its directors, officers, employees or other representatives are not liable for damages arising from the operations, content or use of the website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

  Disclaimer and Limitation of Liability to Products sold

Except otherwise specified, all our products are guaranteed against defects for 30 days from the date of delivery. Except as expressly stated herein, we make no representations or warranties, either expressed or implied, of any kind with respect to the products sold in this website. Except as expressly stated herein, we expressly disclaim all warranties, expressed or implied, of any kind with respect to the products sold on this website, including but not limited to, the merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to our website arising from any product sold on the web site is the price of the product(s) ordered. In no event are our website, its directors, officers, employees, and representatives liable for special, indirect, consequential, or punitive damages related to the product(s) sold.

Can I come to your locations to pick up an item?

Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.

Technical Support & Contact Info 

call    07542 010959

Email   sales@batteryshopsussex.co.uk

Business Address,     31a Woodsland Road, Hassocks, BN6 8HG